CX Assist vs Shopify Magic & Sidekick

Comparing the features of CX Assist to Shopify Magic & Sidekick

Feature
CX Assist
Shopify Magic & Sidekick

Capability Features

AI Email Campaigns
AI-Powered Replies
Analytics & Insights
Auto-Assign to Human
Automated Workflows
Brand Tone Training
Content Creation
Custom Check Intervals
Data Security and Protection
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Image Background Generation
Minimalistic podiumBook shelfLiving room tableAbstract backgroundRemove background
Keyword-Based Ignore Lists
Language Selection
EnglishGermanSpanishFrenchItalianJapanesePortuguese (Brazilian)Chinese (Simplified)
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Product Description Generation
Product Image Editing
Real-Time Data Insights
Reference Image Support
Regular Updates
Sent Email Training
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Shopify Inbox Integration
Shopify Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
Mobile Responsiveness
Not all features optimized for mobile
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Subscription Requirement
Variable Feature Access
Access and availability of specific features may vary

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99