CX Assist vs Scout AI

Comparing the features of CX Assist to Scout AI

Feature
CX Assist
Scout AI

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Custom Check Intervals
Domain Exclusion
Draft Mode
Drafting Replies
Finds Conversations
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Manual Messaging Not Required
Multilingual Support
Over 50 languages
Muse Beta
No Analytical Tool Needed
No Cold Outreach Required
No Paid Ads Required
Pain Point Post Detection
412
Persona Options
GeneralistSalesSupport
Phishing Protection
Posts & Tracks
Posts Found Per Day
3782
Regular Updates
Sent Email Training
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Integrations Listed
RedditLinkedInX
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Connect Social Accounts
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Public Pricing
One Email Account per CXassist Account
Personal Account Email Limit
5000
Platform Expansion Planned

Other Features

Agent Roadmap
ScoutMuseSparkEchoNudgeOracle
Beta Status
Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99