CX Assist vs Rumi.ai

Comparing the features of CX Assist to Rumi.ai

Feature
CX Assist
Rumi.ai

Capability Features

Action Item Sync
Analytics & Insights
Auto-Assign to Human
Automatic CRM Updates
Brand Tone Training
Compliance-First Recording
Custom Check Intervals
Domain Exclusion
Draft Mode
GDPR Compliance
Gmail Label Exclusion
Human Escalation
In-Person Meeting Recording
Keyword-Based Ignore Lists
Meeting Memory
Multilingual Support
Over 50 languages
Participant-Based Transcript Access
Persona Options
GeneralistSalesSupport
Phishing Protection
Proactive Alerts
Regular Updates
Searchable Meeting Records
Sent Email Training
SOC2 Certification
Final audit stage
Team Memory Q&A
Training Resources Available
Website URL Training
X-Ray Insights

Integration Features

Android App
Asana Integration
Browser-Based Platform
ClickUp Integration
File Format Support
PDFDocTXTCSV
Google Meet Integration
HubSpot Platform Integration
Integrates with Google Calendar
Integrates with Salesforce
iOS App
Jira Integration
Linear Integration
Microsoft Teams Integration
Outlook Calendar Integration
Slack Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Zoom Integration

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Data Not Used for Training
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Individual-Only Notes
No Training on User Data
One Email Account per CXassist Account
Personal Account Email Limit
5000
Team Size Suitability
50–350 employees

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
14-day free trial
No Credit Card for Free Plan
Pricing Plans
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99