CX Assist vs ReviewAnalyzer

Comparing the features of CX Assist to ReviewAnalyzer

Feature
CX Assist
ReviewAnalyzer

Capability Features

Analytics & Insights
Auto-Assign to Human
Automated Data Analysis
Brand Tone Training
Custom Check Intervals
Customizable Features
Data Visualization
Domain Exclusion
Draft Mode
Feedback Accepted
Gmail Label Exclusion
Human Escalation
Industry Agnostic
Information Extraction
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Feature Updates
Regular Updates
Review Categorization
Scalable Analysis
Sent Email Training
Sentiment Classification
Shareable Insights
Summary Reports
Theme Identification
Training Resources Available
User Friendly Interface
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
OpenAI Integration
Platform Integrations
Not specified
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported File Types
Not specified

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Print Support

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Information
Not specified
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99