CX Assist vs R2 Copilot

Comparing the features of CX Assist to R2 Copilot

Feature
CX Assist
R2 Copilot

Capability Features

Analytics & Insights
Analytics Dashboard
Auto-Assign to Human
Automated Analysis
Automated Data Collection and Reporting
Brand Tone Training
Compliance with Privacy Regulations
Content Not Shared with Third Parties
Custom Check Intervals
Data Encryption
Domain Exclusion
Draft Mode
Drafting and Translation
Enterprise Security
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Local Data Deletion
Multilingual Support
Over 50 languages
Natural Language Processing
No Data Used for AI Training
No Public Disclosure of User Content
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Secure Data Environment
Sent Email Training
Supports Document Handling
Training Resources Available
User Management
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Messaging Platform Integration
TelegramDiscord
Microsoft Office Integration
OutlookExcelWordPowerPointOneNote
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Web Platform

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No API Mentioned
No CRM Integration
No Data Retention by Default
No Mention of File Export/Import
No Public AI Training
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
Target Audience Identification
LawyersMarketersAcademicsCryptocurrency teamsExecutivesHealthcareScreenwritersWeb 3.0 projectsBankingCopywritersInsuranceFinanceAnalystsB2B/B2CGovernmental InstitutionsInfoSecEntrepreneurs

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99