CX Assist vs Quick AI Reply

Comparing the features of CX Assist to Quick AI Reply

Feature
CX Assist
Quick AI Reply

Capability Features

AI Agents
AI Summarization
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Collaborative Knowledge Work
Connect Company Data
Cookie Consent Management
Custom AI Models
Custom Check Intervals
Customer Support Ticket Handling
Data Labeling
Domain Exclusion
Draft Mode
Drafts Replies
Email Autoresponder Tool
Enterprise Knowledge Search
Fast AI Email Replies
GDPR Compliant
Gmail Label Exclusion
Grammar Checker
Human Escalation
Key Insights Extraction
Keyword-Based Ignore Lists
Market Research Automation
Multi-language Support
25+ languages
Multilingual Content Generation
Multilingual Support
Over 50 languages
Outreach Email Writing
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Repurpose Content
Retrieval-Augmented Generation
Sent Email Training
Supported AI Models
ClaudeGPTGemini
Task Automation
Third-party AI Model Use
Training Resources Available
Unstructured Data Processing
Website URL Training
Writing Refinement

Integration Features

Browser Extensions
File Format Support
PDFDocTXTCSV
Integrates with Microsoft Suite
Platform Compatibility
GmailOutlookFreshdeskCustomer Support SoftwareAny platform where you deal with emails
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Text Generation
Zeno Assist Integration

Limitation Features

Account Sharing Prohibited
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Data Used for AI Training
One Email Account per CXassist Account
Personal Account Email Limit
5000
Subscription Downgrade to Free

Other Features

Compliance with Google API Policy
High User Trust
2M+ users
Positive Reviews
4.9/5 rating (1500+ reviews)
Review Platform Presence
G2TrustpilotCapterra

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Enterprise Plan Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
14-day free trial
Limited Features on Free Plan
No Credit Card for Free Plan
No Credit Card Needed
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99