CX Assist vs Predimail

Comparing the features of CX Assist to Predimail

Feature
CX Assist
Predimail

Capability Features

AI Response Generation
Analytics & Insights
Auto-Assign to Human
Automatic Interview Scheduling
Brand Tone Training
Consistent Candidate Updates
Custom Check Intervals
Domain Exclusion
Draft Mode
Email Reception Automation
Email Routing
FAQ Handling
Gmail Label Exclusion
Gmail Writing Assistant
Human Escalation
Human Review of AI Responses
Industry Solutions
Customer ServiceHospitality & TourismLegal & Professional ServicesHR & Recruitment
Intelligent Classification
Keyword-Based Ignore Lists
Knowledge Base
Manage Support Requests
Multilingual Support
Over 50 languages
Outlook Writing Assistant
Persona Options
GeneralistSalesSupport
Personalized Booking Confirmations
Phishing Protection
Regular Updates
Security Certifications
CASARGPD ComplianceSecurity by Design
Sent Email Training
Support for Standard Inquiries
Training Resources Available
Website URL Training

Integration Features

Custom SMTP Support
File Format Support
PDFDocTXTCSV
Integrates with Gmail
Integrates with Salesforce
Microsoft Outlook Integration
Slack Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Zendesk Integration

Limitation Features

API Mention
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Pricing Transparency

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
7
Free Trial Period
No Credit Card for Free Plan
No Credit Card Needed
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99