CX Assist vs Pods.ee

Comparing the features of CX Assist to Pods.ee

Feature
CX Assist
Pods.ee

Capability Features

AI Chat with Episode
AI Mind Maps
AI Summarization
AI Transcripts
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Copy Transcripts
Custom Check Intervals
Domain Exclusion
Download Mindmap
Draft Mode
Email Notification
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Sent Email Training
Training Resources Available
Unlimited Podcast Listening
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Integrations Listed
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported File Types

Limitation Features

Basic Plan AI Episodes Limit
20
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Free Plan AI Content Access
Unlimited for episodes marked as free
Free Plan AI Episodes Limit
4
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Platform AI-Enhanced Episodes Limitation
By platform
Pro Plan AI Episodes Limit
50

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Basic Plan Annual Price
$49.99 per year
Basic Plan Price
$4.99 per month
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Plan Price
$0 per month
Free Tier
Free Trial
Free Trial Period
No Credit Card for Free Plan
Pro Plan Annual Price
$99.99 per year
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
$9.99 per month
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99