CX Assist vs Platoria

Comparing the features of CX Assist to Platoria

Feature
CX Assist
Platoria

Capability Features

Actionable Insights
AI Review Summaries
Analytics & Insights
Auto-Assign to Human
Boost Sales
Brand Tone Training
Category Coverage
Expanding
Custom Check Intervals
Domain Exclusion
Download Available
Draft Mode
Global Review Collection
Gmail Label Exclusion
Human Escalation
Increase Customer Trust
Instant Review Time
Keyword-Based Ignore Lists
Lightweight Performance
Lower Time-to-Purchase
Multilingual Support
Over 50 languages
No Review Gathering Needed
Onboarding Time
Under 2 Minutes
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Sent Email Training
Social Proof Generation
Training Resources Available
Tutorial Availability
Unique Selling Point
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Shopify Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported Platforms
Shopify
Works With All Themes

Limitation Features

Aggressive Chewer Limitation
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Manual Review Import
No Pricing Information
One Email Account per CXassist Account
Personal Account Email Limit
5000
Platform Limitation
Shopify only
Review Count Requirement
No minimum required
Review Source Limitations
Internet reviews
Small Breed Limitation

Other Features

App Version
v1.3.0
Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99