CX Assist vs Pietra Retail Connect

Comparing the features of CX Assist to Pietra Retail Connect

Feature
CX Assist
Pietra Retail Connect

Capability Features

AI-Powered Personalization
Analytics & Insights
Auto-Assign to Human
Automated Outreach
Automatic Buyer Research
Brand Tone Training
Custom Check Intervals
Direct-to-Retail Shipping
Domain Exclusion
Draft Mode
Engagement Tracking
Gmail Label Exclusion
Human Escalation
Industry Coverage
FashionWellnessFood
Keyword-Based Ignore Lists
Multi-Channel Outreach
EmailInstagram DMPhone Call
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Private Wholesale Product Pages
Regular Updates
Retailer Database Scope
Major cities worldwide
Sent Email Training
Training Resources Available
Website URL Training
Wholesale Fulfillment Management

Integration Features

Ecommerce Platform Compatibility
ShopifyEtsyWixBigCommerceSquarespace
File Format Support
PDFDocTXTCSV
Integrates with Gmail
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Basic Plan Feature Limits
Limited to 50 AI-personalized outreach messages
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Shopify Requirement
One Email Account per CXassist Account
Personal Account Email Limit
5000
Upgrade Required for Unlimited Outreach

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Tier Outreach Limit
50
Free Trial
No Credit Card for Free Plan
No Marketplace Fees
Paid Plans
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99