CX Assist vs PaletteBrain

Comparing the features of CX Assist to PaletteBrain

Feature
CX Assist
PaletteBrain

Capability Features

Actively Maintained
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Conversation Management
Convert to Blog Post
Custom Check Intervals
Custom Commands
Custom Prompt Support
Delete Conversations Forever
Domain Exclusion
Draft Mode
Fix Grammar & Spelling
Gmail Label Exclusion
Human Escalation
Keyboard Shortcut
Keyword-Based Ignore Lists
Multi-Model Support
GoogleMetaMistralPerplexityAnthropicxAIAgent.so
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Private Data Flow
Regular Updates
Runs in Background
Sent Email Training
Summarize to Bullet Points
Training Resources Available
Translation to English
Upcoming Agent.so Sync
Upcoming AI Agents Integration
Upcoming Conversation Import
ChatGPTPerplexityAnthropicRaycast
Upcoming File Chat Support
Upcoming iCloud Sync
Upcoming Image Attachment Support
Upcoming Organization Features
FoldersTaggingFavoritesRe-ordering
Website URL Training

Integration Features

Compatible Apps Examples
NotionGoogle DocsSlackDiscordGmail
File Format Support
PDFDocTXTCSV
macOS Support
macOS only
Native Microsoft Azure OpenAI
Storage Integrations
Google DriveOneDrive
Supported AI Models
Latest OpenAI models
Supported Email Providers
GoogleMicrosoftIMAP
Use Your Own API Key
OpenAIAzure
Works in Any App

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
ChatGPT Plus Subscription Not Supported
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No Built-in OpenAI API Key
No CRM Integration
No Free Tier
No Windows or Linux Support
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Annual Plan
$99/year
Cancel Any Time
Custom Plans Available
Family Annual Plan
$299/year
Family License
$99 one-time
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Lifetime License
$29 one-time
Lifetime Updates
Max Devices Family
5
Max Devices Personal
1
Max Devices Team
Unlimited
No Credit Card for Free Plan
No Recurring Fees
Pay-per-use OpenAI Costs
<$1/mo typical
Priority Support
Priority email & live chat
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Standard Support Personal/Family
Email & live chat
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Team License Price
Custom price
Unlimited Chats
Unlimited Keyboard Shortcuts
Unlimited Messages Plan
Unlimited Palette Commands