CX Assist vs Opusense

Comparing the features of CX Assist to Opusense

Feature
CX Assist
Opusense

Capability Features

AI-Generated Reports
Analytics & Insights
Auto-Assign to Human
Automatic Formatting
Automatic Location Tagging
Brand Alignment
Brand Tone Training
Custom Check Intervals
Custom Template Submission
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Human Review Before Export
Keyword-Based Ignore Lists
Language Style Mimicry
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Photo Annotations
Photo Documentation
Regular Updates
Request a Demo
Sent Email Training
Speech to Text
Stepwise Report Creation
Submit TemplateAI LearningInput DataReview and Export
Suitable Industries
ConstructionEngineering
Template Matching
Training Resources Available
Typed Notes
Voice Notes
Website URL Training

Integration Features

Export to Word
File Format Support
PDFDocTXTCSV
Microsoft Word Compatibility
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Explicit Integrations Listed
No Mention of API Access
No Mobile App
No Pricing Details Listed
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99