CX Assist vs OpenAI

Comparing the features of CX Assist to OpenAI

Feature
CX Assist
OpenAI

Capability Features

AgentKit
Analytics & Insights
API Access
Apps SDK
Auto-Assign to Human
Brand Tone Training
Business Use Cases
Chat Interface
Code Assistance
Content Plan Generation
Content Summarization
Creative Brainstorming
Custom Check Intervals
Domain Exclusion
Downloadable
Draft Mode
Generative Content Creation
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Knowledge Retrieval
Learning & Tutoring
Multi-language Support
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Product Recommendations
Regular Updates
Sent Email Training
SQL Support
Text Generation API
Training Resources Available
Translation
Travel Planning
Website URL Training

Integration Features

API Integrations
Apps SDK Integration
File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Explicit Usage Limits
No File Format Support Mentioned
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Business Plan Features
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99