CX Assist vs NovelistAI

Comparing the features of CX Assist to NovelistAI

Feature
CX Assist
NovelistAI

Capability Features

Advanced Editing Tools
AI Model Support
GPT-5Grok-4QwenDreamina-3.1SEEDREAMIDEOGRAMRECRAFT-3FLUX
Analytics & Insights
Audiobook Generation
Auto-Assign to Human
Brand Tone Training
Commercial Use Allowed
Community Features
Bookmark favoritesShare thoughtsConnect with readers/writers
Content Types Supported
NovelsTalesNon-FictionGamebooksPoetryScripts/Screenplays
Custom Check Intervals
Custom Voice Upload
Domain Exclusion
Draft Mode
Export Audiobook File
Export to PDF
Feature Request Access
Featured Image Generation
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Library Access
Multilingual Support
Over 50 languages
88+ languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Priority Support Team
Read Unlimited Books
Regular Updates
Sent Email Training
Training Resources Available
Voice Technology Options
OpenAI TTSXTTSMINIMAX
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported AI Models
SEEDREAMIDEOGRAMRECRAFT-3FLUX
Supported AI Models for Text
GPT-5Grok-4
Supported Email Providers
GoogleMicrosoftIMAP
Supported Voice APIs
OpenAI TTSXTTSMINIMAX

Limitation Features

Audiobook Voices by Plan
Standard voices (free), Custom voices (premium/pro)
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Credit Package Limitation
No premium features without subscription
Google/Microsoft Account Required
Image Resolution by Plan
SD (free), HD (premium/pro)
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
Minimal vs Advanced Writing Setup
Minimal setup (free), Advanced options (premium/pro)
No CRM Integration
No Editing (Free)
No Export to PDF (Free)
No Support (Free)
One Email Account per CXassist Account
Personal Account Email Limit
5000
Personal Use Only

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Content Generation Credit Costs
Text: 1-30 credits/page, Image: 1-10 credits/image, Audio: 1-5 credits/page
Credit Packages
Basic package: $19 for 500 creditsAdvanced package: $49 for 1500 creditsPremium package: $129 for 4500 credits
Credit System
Credits per Month
2000
Custom Plans Available
Free Credits
10
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Lifetime Access Price
$179
Monthly Pricing
$48/mo
No Credit Card for Free Plan
Premium Monthly Price
$12/mo
Premium Yearly Price
$9/mo
Pro Credits Per Month
500
Pro Lifetime Price
$599
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Yearly Pricing
$36/mo