CX Assist vs Lightkey

Comparing the features of CX Assist to Lightkey

Feature
CX Assist
Lightkey

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Industry Domains
60
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
No Cloud Submission
Offline Mode
Persona Options
GeneralistSalesSupport
Personalized Predictions
Phishing Protection
Prediction Length
18
Predictive Typing
Real-time Correction
Regular Updates
Security
Sent Email Training
Spelling Correction
Training Resources Available
Unlimited Predictions (Pro)
Website URL Training

Integration Features

Browser Extension
ChromeEdge
File Format Support
PDFDocTXTCSV
Microsoft Office Integration
WordPowerPointOutlook
Office 365 Support
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Web App Integrations
LinkedInTwitterFacebookRedditWhatsAppSlackMessengerQuoraGmailOutlook MailYahooAol. MailAsanaMondayTrelloNotionChatGPTSalesforceMediumJIRA
Windows Support

Limitation Features

Basic Plan Feature Limitations
Limited predictions and features
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Platform Limitations
Windows only
Supported Languages List
Not specified

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99