CX Assist vs Lex

Comparing the features of CX Assist to Lex

Feature
CX Assist
Lex

Capability Features

AI Feedback
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Collaborative Documents
Commands
Comments
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Minimalist Interface
Mobile Web
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Publishing
Real-time Collaboration
Regular Updates
Sent Email Training
Title Ideas
Track Changes
Training Resources Available
Versions
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Mac App Availability
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Book a Demo
Compliance with Google API Policy
Email Support
hello@lex.page
Google Docs Replacement
User Types
AcademicsWritersMarketersModern Creators

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Get Started Free
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99