CX Assist vs Layla AI

Comparing the features of CX Assist to Layla AI

Feature
CX Assist
Layla AI

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Chat Feature
Custom Check Intervals
Customizable Features
Domain Exclusion
Downloadable Characters
Draft Mode
Entertainment Features
Fact Lookup and Assistance
Featured Image Generation
Gmail Label Exclusion
Human Escalation
Idea Generation
Keyword-Based Ignore Lists
LLM Model Size
7B parameters
Model File Size
4GB
Multilingual Support
Over 50 languages
Multiple Personalities
No Filters
No Internet Required
Offline AI Operation
Persona Options
GeneralistSalesSupport
Phishing Protection
Privacy First
Regular Updates
Sent Email Training
Tailored Use-Cases
Tokens Trained On
3T tokens
Training Data Consumed
45TB
Training Resources Available
Website URL Training

Integration Features

Direct APK Download
File Format Support
PDFDocTXTCSV
Platform Support
AndroidiOS
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Free Version Limits
Limited features in free version
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No Cloud Dependency
No CRM Integration
No Online Search (Current)
Not as Fast as ChatGPT
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
Upcoming Features
Real-time internet searchInitiate conversations (reminders, to-dos)Social features with image generation3D models for characters
Weekly Updates Planned

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Free Version Available
No Credit Card for Free Plan
One-Time Payment
One-time purchase
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99