CX Assist vs Knowly

Comparing the features of CX Assist to Knowly

Feature
CX Assist
Knowly

Capability Features

Analytics & Insights
Auto-Assign to Human
Automated Web Browsing
Brand Tone Training
Community Support
Continuous Feature Improvement
Custom Check Intervals
Customizable Automations
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
No Prompt Engineering Required
No Prompt Required
One-Time Setup
Persona Options
GeneralistSalesSupport
Personal Knowledge Base
Personalization Options
Personalized Insights
Phishing Protection
Proactive AI Guidance
Proactive Learning
Regular Feature Updates
Regular Updates
Sent Email Training
Supported User Roles
developerresearcheranalystfoundermarketer
Training Resources Available
User Control
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Gmail Integration
Integrates with LinkedIn
Integration - arXiv Scholar
Integration - CNN
Integration - Coursera
Integration - Crunchbase
Integration - Medium
Integration - Product Hunt
Integration - Reddit
Integration - TechCrunch
Integration - Y Combinator
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

API Access
Browser Compatibility
Not specified
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Quota or Limits
Not specified

Other Features

Compliance with Google API Policy
Early Access to Features

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Features
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99