CX Assist vs Interviews by AI

Comparing the features of CX Assist to Interviews by AI

Feature
CX Assist
Interviews by AI

Capability Features

AI-powered Feedback
Analytics & Insights
Audio Input
Audio Translated to English
Auto-Assign to Human
Based on STAR Method
Brand Tone Training
Custom Check Intervals
Dashboard to Review Interviews
Data Privacy & Security
Audio deleted after transcription; anonymous event tracking
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Resume Upload
Sample Response Suggestions
Sent Email Training
Supported Roles
Custom Job DescriptionSoftware EngineerBusiness AnalystProduct ManagerMarketing SpecialistCustomer Service RepresentativeData AnalystSales RepresentativeHuman Resources Specialist
Supports Multiple Industries
Text Input
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
No Mentioned Integrations
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
English Language Only
Google/Microsoft Account Required
Limited Free Questions
3
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No API Access Mentioned
No CRM Integration
No File Export Mentioned
No Persistent Audio Storage
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Monthly Limit
3
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Credit Card Required
Pro Plan Email Limit
1000
Pro Plan Features
unlimited questionsresume uploadlonger response timesmore (coming soon)
Pro Plan Personas
3
Pro Plan Price
$19.99
$9 per month
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99