CX Assist vs HotConvo

Comparing the features of CX Assist to HotConvo

Feature
CX Assist
HotConvo

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Conversation Skill Improvement
Conversation Starters
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Manual Text Input
Mature Content Unlock
Multilingual Support
Over 50 languages
Multiple Chat Suggestions
No Gender/Sexual Orientation Restriction
No Limit on Suggestions per Submission
No Registration Required
Persona Options
GeneralistSalesSupport
Personalization to User Style
Personalized Recommendations
Phishing Protection
Privacy Protection
Regular Updates
Reply Suggestion Generation
Screenshot Upload
Sent Email Training
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported Apps List
TinderBumbleHingeCoffee Meets BagelOkCupid
Supported Email Providers
GoogleMicrosoftIMAP
Works With All Dating Apps

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Daily Usage Limit
Daily/Monthly Submission Limit
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
Monthly Sitewide Limit
No API or Plugin Integrations
No Autocomplete Function
No CRM Integration
No Export Options
No Screenshot Storage
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99