CX Assist vs HelloScribe

Comparing the features of CX Assist to HelloScribe

Feature
CX Assist
HelloScribe

Capability Features

Analytics & Insights
Auto-Assign to Human
Autonomous Reasoning Engine
Brand Tone Training
Collaboration
Continuous Learning AI
Creative Tools Library
150+ tools
Custom Check Intervals
Data Ownership
Dedicated Strategy Consultant
Document Analysis
Domain Exclusion
Draft Mode
End-to-End Project Support
Explainable AI
Gmail Label Exclusion
Human Escalation
Industry-Specific Insights
Keyword-Based Ignore Lists
Languages Available
50+
Mobile Access
Multi-Language Plan Creation
Multilingual Support
Over 50 languages
One Prompt Full Plan
PDF Uploads (Premium)
Unlimited
Persona Options
GeneralistSalesSupport
Phishing Protection
Real-Time Insights
Regular Updates
Research Data Sources
200m Research Papers, Live News, & Web Search
Scenario Planning
Secure Data Handling
Sent Email Training
Speech to Text
Streamlined Collaboration
Supported Plan Types
Project ProposalsMarketing StrategyBusiness ProposalsStrategic PlanningScenario PlanningResearch ProposalsCrisis CommunicationsGrant ProposalsCreative StrategyDocument AnalysisPolicy DevelopmentEvent PlanningInnovation StrategySuccession PlanningSWOT AnalysisCrisis PlanningSustainability PlanningAdvertising ProposalsM&A PlanningExpansion StrategyContent StrategyProduct Development PlansCustomer Journey MappingBrand StrategyEmployee Onboarding PlansRisk Management PlansOperational PlanningSales StrategyMarket AnalysisCompetitive AnalysisTraining ProgramsEvent CoordinationChange ManagementStakeholder Engagement PlansCommunity Outreach ProgramsEmployee Retention ProgramsCorporate Social Responsibility (CSR) PlansPublic Speaking EngagementsDigital Marketing PlansSocial Media StrategyCultural Change InitiativesLegal Compliance StrategiesVendor Management PlansInternal Communications PlansExecutive SummariesProject Management PlansIT StrategyData Governance PoliciesHealthcare PlanningEnvironmental Impact AssessmentsUrban Development PlansSupply Chain ManagementCustomer Satisfaction SurveysQuality Assurance PlansLean Management StrategiesProduct Launch PlansCustomer Retention StrategiesMarket Entry StrategiesPESTLE AnalysisCorporate Governance PoliciesE-commerce StrategyOmni-channel Marketing PlansDiversity and Inclusion StrategiesWorkforce Development PlansDisaster Recovery PlansCrisis Communication PlansCustomer Feedback AnalysisPublic Relations CampaignsMedia Relations StrategiesEvent Sponsorship ProposalsGrant WritingR&D StrategyDigital Transformation RoadmapsCloud Migration PlansCybersecurity PoliciesData Privacy StrategiesEmployee Wellness ProgramsEnergy Efficiency PlanningSustainable Development Goals (SDG) StrategyCorporate Restructuring PlansTurnaround StrategyRetail StrategyDistribution Channel StrategyCustomer Service Improvement PlansEmployee Training ManualsPerformance Improvement PlansCultural Competency TrainingPartnership ProposalsPhilanthropy Strategies
Templates Library
Coming Soon
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Payment Processor
Stripe
Platform Type
Web Application
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported File Formats
PDFImage

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Free Tier PDF Uploads
Limited
Fully Web-Based
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Free Plan Tokens
10000
Max Premium Plan Tokens
400000
Max Volume Limit
50000
Mobile App Availability
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Template Library
Coming Soon
Trial Requires Credit Card

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
AI + Human Expertise Plan
Contact for pricing
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
$0.00
Free Tier Token Limit
10000
Free Trial
No Credit Card for Free Plan
Premium Plan Price
$29.00/mo.
Premium Plan Token Limit
400000
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Team Member Add-on Price
$9 per month per user
Token Top-up
Unlimited Users
$20/month each