CX Assist vs Grimo

Comparing the features of CX Assist to Grimo

Feature
CX Assist
Grimo

Capability Features

Access Control
Advanced Security
Analytics & Insights
Async Collaboration
Auto-Assign to Human
Brand Tone Training
Community Templates
Custom Check Intervals
Domain Exclusion
Draft Mode
Early Access MCP Servers
Express Ideas Freely
File Integration
Gmail Label Exclusion
GrimoAI Writes With You
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
No Add-ons Required
Organizational Workspace
Persona Options
GeneralistSalesSupport
Phishing Protection
Pro Plan Unlimited Docs
Prompt Generation and Improvement
Prompt Management
Real-time Collaboration
Reddit Integration
Regular Updates
Sent Email Training
Starter Plan LLM Access
Training Resources Available
Voice Input Support
Web Search
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported AI Models
OpenAI o3Gemini 2.5 ProClaude 3.7 SonnetDeepSeekAnthropic
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Starter Plan Document Limit
1

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Monthly Price
$16/month
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Team Plan Price
$32/month
Yearly Discount
Save 20%