CX Assist vs Friday: AI Email Writer

Comparing the features of CX Assist to Friday: AI Email Writer

Feature
CX Assist
Friday: AI Email Writer

Capability Features

AI Email Assistant
AI Meeting Notes
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Cross-Platform Availability
Custom Check Intervals
Data Security and Protection
Domain Exclusion
Draft Mode
Efficiency Boost
Email Read Receipts
Gmail Label Exclusion
Grammar & Spelling Check
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Onboarding Service
Persona Options
GeneralistSalesSupport
Personalized Recommendations
Phishing Protection
Plan Flexibility
Professional Templates
Regular Updates
Sent Email Training
Stress Reduction
Supported Languages List
English (US)English (UK)English (AU)English (CA)Español日本語العربية汉语NederlandseDeutschУкраїнськаFrançaisItalianoPolski한국어PortuguêsSvenskaРусский
Training Resources Available
Use-Case Specific Solutions
Brand MarketersProduct MarketersHR ManagersSales ManagersHiring ManagersAccount ManagersCustomer Support RepresentativesProject ManagersIT ManagersOperations ManagersBusiness Development ManagersFinancial AnalystsLegal AdvisorsCEOsCFOsCTOsMarketing DirectorsPublic Relations SpecialistsContent ManagersSupply Chain Managers
Website URL Training

Integration Features

Android App
Browser Extension
ChromeSafari (coming soon)
Calendar Integration
File Format Support
PDFDocTXTCSV
iOS App
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Web-Based Platform

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
Minor Adjustments Needed
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Safari Extension Coming Soon

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Annual Pricing Discount
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Plans
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99