CX Assist vs Engram

Comparing the features of CX Assist to Engram

Feature
CX Assist
Engram

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Context-Sensitive Suggestions
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Instant Feedback
Keyword-Based Ignore Lists
Large Language Model Powered
Multilingual Support
Over 50 languages
No Copy & Paste Required
No Prompt Engineering Required
Optimized for Non-Native Speakers
Paraphrase
Paraphrasing
StandardFormalAcademicCasualShorterLongerEasier
Persona Options
GeneralistSalesSupport
Phishing Protection
Practice for English Exams
TOEFLTOEICIELTS
Proofreading
Regular Updates
Sent Email Training
Style Selection
Training Resources Available
Transfer Text Between Tools
Translate to English
Translation Styles
AcademicLegalAdvertisingand more
Undo Suggestions
Web-Based Access
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Google Sign-Up
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
English-Only Writing Output
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Explicit Integrations
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
Supported User Types
StudentsProfessionalsNon-native English speakersEnglish learners

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Credit Card Needed
Premium Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99