CX Assist vs Doco

Comparing the features of CX Assist to Doco

Feature
CX Assist
Doco

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Company Knowledge Base
Consolidated Billing
Custom Check Intervals
Custom Workflows
Data Encryption
Dedicated Support
Domain Exclusion
Draft Mode
Edit, Summarize, Build Tables
EditSummarizeBuild Tables
FedRAMP Compliant Infrastructure
File-based Knowledge Grounding
Gmail Label Exclusion
Human Escalation
In-Word Editing with Tracked Changes
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
No Data Used for Training
On-Shore Single-Tenant Hosting
Organization Workspace
Persona Options
GeneralistSalesSupport
Phishing Protection
Priority Support Team
Regular Security Audits
Regular Updates
Role-Based Permissions
Sent Email Training
Service Level Agreement (SLA)
SOC 2 Compliance
Traceable Edits
Training Resources Available
Website URL Training
Workflows and Projects
Zero-Trust Security Architecture

Integration Features

Cloud Integration
Custom Integrations
File Format Support
PDFDocTXTCSV
Microsoft Word Integration
SSO Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Credit Limit on Free Plan
25
Google/Microsoft Account Required
Library File Limit on Starter
50
Library Storage Limit on Starter
50MB
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Proprietary Data Not Used for Training

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Annual Billing Option
Cancel Any Time
Custom Plans Available
Enterprise Plan Price
Custom
Free Plan Credits
Unlimited
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
25
Free Trial
Monthly Billing Option
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Library Upload
Unlimited
Pro Plan Personas
3
Pro Plan Price
$19.99
$187/month
Pro Plan Price (Yearly)
$14
Start Plan Price
$12/month
Starter Plan Email Limit
300
Starter Plan Library Files
50
Starter Plan Library Storage
50MB
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99