CX Assist vs ConversAI

Comparing the features of CX Assist to ConversAI

Feature
CX Assist
ConversAI

Capability Features

Advanced Browser Integration
Analytics & Insights
Animated GIF Responses
API Credit Usage
Credits are used for API calls
Auto-Assign to Human
Automatic Tone Detection
Brand Tone Training
Custom Check Intervals
Domain Exclusion
Draft Mode
Early Access to Features
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
No Data Storage
Persona Options
GeneralistSalesSupport
Personalized Communication Style
Personalized Responses
Phishing Protection
Regular Updates
Respond in One Click
Security and Privacy
Sent Email Training
Summarize Messages
Supports Any Messaging App
Training Resources Available
Website URL Training

Integration Features

Browser Extensions
File Format Support
PDFDocTXTCSV
Messages App Integration
TwitterGmailWhatsAppFacebook MessengerInstagram
Platform Expansion Planned
More integrations coming
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Web App Platform

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Credit-Based Usage
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No Commitment Required
No CRM Integration
No Free Tier
One Email Account per CXassist Account
Personal Account Email Limit
5000
Variable Credit Cost
Cost per response varies by length and complexity

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Annual Plan
Available
Cancel Any Time
Credit Pack
100 Credits for $15350 Credits for $42750 Credits for $971500 Credits for $149
Custom Plans Available
Free Credits
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Per Response
0.1 to 1.5 credits
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Unlimited Credits
Unlimited Monthly Plan
$19/mo