CX Assist vs Claude

Comparing the features of CX Assist to Claude

Feature
CX Assist
Claude

Capability Features

Analytics & Insights
Artifact Creation
Auto-Assign to Human
Brainstorming
Brand Tone Training
Citation Generator
Coding Assistance
Collaboration Features
Complex Reasoning
Content Strategy Analysis
Critical Data Analysis
Custom Check Intervals
Data Analysis
Domain Exclusion
Draft Mode
File Upload
Gmail Label Exclusion
Human Escalation
Image Upload
Interactive Project Tools
Interactive Visualizations
Keyword-Based Ignore Lists
Language Learning Support
Learning Assistance
Model Selection
Opus 4.1Sonnet 4.5
Multilingual Support
Over 50 languages
Opus 4.1 Model
Persona Options
GeneralistSalesSupport
Phishing Protection
Project Organization
Regular Updates
Research Capability
Sent Email Training
Sonnet 4.5 Model
Study Aid Generation
System Architecture Support
Task Automation
Training Resources Available
Voice Interaction
Web Search Integration
Website URL Training
Write Assistance

Integration Features

API Integrations
Custom Integrations
Desktop App
macOSWindowsWindows (arm64)
File Format Support
PDFDocTXTCSV
docpdfxlsxcsv
Google Workspace Extension
Mobile App Platforms
AppleGoogle Play
Plugins Support
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Analysis Tool Restriction
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Free Tier
Pricing Information Missing
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99