CX Assist vs BotGem

Comparing the features of CX Assist to BotGem

Feature
CX Assist
BotGem

Capability Features

AI Chat
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Custom Check Intervals
Desktop App
macOSWindows
Document Management
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Mobile App Availability
iOSAndroid
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Sent Email Training
Training Resources Available
Website URL Training

Integration Features

Available on App Store
Available on Google Play
Direct APK Available
File Format Support
PDFDocTXTCSV
Mac Architecture Support
IntelApple silicon
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Free Tier Mentioned
No Mention of API Access
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Premium Subscription
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99