CX Assist vs AI Content Labs

Comparing the features of CX Assist to AI Content Labs

Feature
CX Assist
AI Content Labs

Capability Features

Analytics & Insights
API Key Support
Auto-Assign to Human
Brand Tone Training
Bulk Workflow Execution
Community Templates
Content Types Supported
pdfvideodocument
Custom Check Intervals
Custom Plan
All Team features plus more
Domain Exclusion
Draft Mode
Enterprise Priority Support
File Organization
Gmail Label Exclusion
Human Escalation
Image History Retention
7 days (Starter)1 month (Team)
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Multimodal Content Support
Persona Options
GeneralistSalesSupport
Phishing Protection
Prompt Customization
Regular Updates
Sent Email Training
SEO and Scraping Services
Text History Retention
6 months (Starter)1 year (Team)
Text, Image, Voice AI Integration
textimagevoice
Training Resources Available
Visual Workflow Builder
Website URL Training
Workflow Customization

Integration Features

File Format Support
PDFDocTXTCSV
Google Sheets Addon
SERP Data Integration
Storage Integrations
Google DriveOneDrive
Supported AI Providers
OpenAIAnthropicGooglemore
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Free Tier
One Email Account per CXassist Account
Personal Account Email Limit
5000
Third-party Model Credits Limitation

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Additional Team Users
$9 per user
Annual Pricing Option
Automation Credits
Apply to AI models/tools provided by platform
Cancel Any Time
Custom Limits
Custom
Custom Plans Available
Extra Credits Price
$9 per 1000 credits
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Monthly Price
$19/month$39/monthCustom
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Credits
1000
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Team Credits
5000
Team Member Limit
2 included, add more for $9/user