CX Assist vs AI Chatting

Comparing the features of CX Assist to AI Chatting

Feature
CX Assist
AI Chatting

Capability Features

AI Characters
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Clear Chat History
Custom Check Intervals
Domain Exclusion
Draft Mode
Expand Conversation
Gmail Label Exclusion
GPT-4o Mini Support
GPT-4o Support
Human Escalation
Image Interactions
Information Security
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Prompt Examples
Make a cup of latteHealthiest dietApology letter to a customer4-line funny poemHorror story in one sentenceBirthday wishes for friend
Regular Updates
Sent Email Training
Sign In Required
Text Generation API
Training Resources Available
User Friendly Interface
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Mobile App Availability
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Web Access

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No API Integration Mentioned
No CRM Integration
No Explicit Usage Quotas
No File Upload
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
Pricing Page Available

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99