CX Assist vs AI Chat

Comparing the features of CX Assist to AI Chat

Feature
CX Assist
AI Chat

Capability Features

100% Privacy
24/7 Customer Support
AI Video & Images
Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Comprehensive Platform
Cultural Nuances
Custom Check Intervals
Customizable Responses
Domain Exclusion
Draft Mode
Emojis and Slang Filters
Enhanced AI Capabilities
Gmail Label Exclusion
Human Escalation
Improved Security
Keyword-Based Ignore Lists
Multifunctional Messaging
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Personality-Based Replies
Phishing Protection
Regular Updates
Reliable and Fast
Robust Customization
Scam Email Detection
Sent Email Training
Speed of Generation
3 to 8 seconds
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported AI Models
ChatGPTGeminiClaudeGrok
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
Follow Social Media
Twitter / XLinkedIn
Target Audience
ProfessionalsIndividualsOnline Daters

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
7 days
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99