Coval vs Simple AI

Comparing the features of Coval to Simple AI

Feature
Coval
Simple AI

Capability Features

AES-256 Encryption
Audio Inputs
Audio Replay
Available 24/7
Built-in Metrics
latencyaccuracytool-call effectivenessinstruction compliance
Concurrent Call Handling
Conversation Analysis
Key Insights ExtractionStructured DataSentiment Analysis
Custom Environments
Custom Metrics
Dynamic Data Substitution
Empathetic Conversation Handling
Enterprise-ready Phone Agents
Fully Customizable Voice
HIPAA Compliance
Human-in-the-Loop
Human-Like Conversation
iOS App Availability
iOS
Knowledge Base Integration
Multilingual Support
29
Navigate Through IVR
Performance Alerts
Post-call Automation
CRM ToolsEmailsOther Tasks
Production Call Monitoring
Prompt Change Re-simulation
Regression Tracking
Scenario-Based Testing
Scheduled Campaigns
Simulate Conversations
SOC 2 Compliance
Streaming Alerts
Text Chat Compatible
Transcripts as Input
Voice AI Features
Warm Call Transfer
Workflow Tracing
Workflow Triggers
CRMAPIScheduled Campaigns
Workflow-Based Simulation

Integration Features

API Integrations
CRM Integrations
Developer-Focused Integrations

Limitation Features

No Mentioned Integrations
No Model Training on Customer Data
No Pricing Information

Pricing Features

Free Trial/Demo
Has Free Tier