Coval vs Retell AI

Comparing the features of Coval to Retell AI

Feature
Coval
Retell AI

Capability Features

Agent Builder
Agent Testing
API Access
Appointment Scheduling
Audio Inputs
Audio Replay
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Batch Calls
Branded Caller ID
Built-in Metrics
latencyaccuracytool-call effectivenessinstruction compliance
Call History
Call Monitoring
Call Transfer Options
Custom Environments
Custom Metrics
Edge Case Handling
Fully Customizable Voice
Global Reach
Human-in-the-Loop
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
LLM-Powered
Low Latency
500ms latency
Multi-language Support
18+ languages
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Performance Alerts
Platform Uptime
99.99% uptime
Production Call Monitoring
Prompt Change Re-simulation
Regression Tracking
Scenario-Based Testing
Simulate Conversations
Streaming Alerts
Text Chat Compatible
Transcripts as Input
Verified Phone Numbers
Voice AI Features
Voicemail Detection
Workflow Tracing
Workflow-Based Simulation

Integration Features

CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Developer-Focused Integrations
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral

Limitation Features

No Desktop App Mentioned
No Mentioned Integrations
No Mentioned Self-hosting
No Pricing Information
No Public Pricing Listed

Pricing Features

Free Tier
Free Trial/Demo
Pricing Plan Details