Canonical Voice AI Monitor vs Graspil Bot Analytics

Comparing the features of Canonical Voice AI Monitor to Graspil Bot Analytics

Feature
Canonical Voice AI Monitor
Graspil Bot Analytics

Capability Features

Action Reports
Active Audience Tracking
MAUWAUDAU
Agent Response Time Metrics
Time to First SpeechMaxMinMeanMedian
Bounce Report
Call Duration Distribution
Call Journey Stages
GreetingProduct Inquiry HandlingOffer Further AssistanceClose CallObjective metAppointment SchedulingMiscellaneous Inquiry HandlingObjective not met
Call Path Analysis
Command Tracking
commandscallback functionsregular user messages
Conversion Reports
CRM Data Export
Demo Available
Documentation Available
Duration Percentile Analysis
Easy Connection
Error Monitoring
Failure Category Detection
Caller IdentificationUnsupported LanguageCustomer HostilityUser refused to confirm identityIncorrect caller identityAssistant did not speak SpanishAssistant did not speak FrenchVerbal Aggression
Link Builder with UTM
No Coding Required
Objective Detection
Objective metObjective not met
Real-time Alerts
Sad Path Analysis
Security & Privacy
Session Reports
Signal to Noise Ratio
Successful Path Anomalies Detection
Supported User Roles
AssistantUser
Team Report Basic/Advanced
Advanced
Team Report Starter
Basic
Team Support
Time Bucket Monitoring
Traffic Source Tracking
User Activity Log
User Chat
User Gender Detection
User Geolocation Detection
User Language Detection
User List
User Mailing Lists
User Premium Status Detection
User Reports Basic/Advanced
11
User Reports Starter
6
User UTM Tags
UTM Report Basic/Advanced
Advanced
UTM Report Starter
Basic
Visualizations and Dashboards

Integration Features

Bot Constructor Support
Integration Information
Not specified
Self-Written Bots Supported
Telegram Bot Integration
Webhook Integration

Limitation Features

Cannot Delete Bot
Free Tier Limit Type
Call recording time
No Old Data Access
Professional Plan Limit Type
Call recording minutes

Pricing Features

Advanced Plan Price
$5
Basic Plan Price
$3
Daily Request Limit Advanced
35000
Daily Request Limit Basic
20000
Daily Request Limit Starter
5000
Enterprise Plan Price
Custom
Enterprise Plan Recording Limit
Unlimited
Free Tier
$0
Free Tier Recording Limit
4
Free Trial
2 weeks
Max Bots Basic/Advanced
Unlimited
Max Bots Starter
2
Pricing Plans
FreeProfessionalEnterprise
Professional Plan Price
$0.025/min
Professional Plan Recording Limit
50000
Starter Plan Price
Free