Canonical Voice AI Monitor vs Amplitude

Comparing the features of Canonical Voice AI Monitor to Amplitude

Feature
Canonical Voice AI Monitor
Amplitude

Capability Features

Agent Response Time Metrics
Time to First SpeechMaxMinMeanMedian
AI Agents
Call Duration Distribution
Call Journey Stages
GreetingProduct Inquiry HandlingOffer Further AssistanceClose CallObjective metAppointment SchedulingMiscellaneous Inquiry HandlingObjective not met
Call Path Analysis
Data Governance
Duration Percentile Analysis
Failure Category Detection
Caller IdentificationUnsupported LanguageCustomer HostilityUser refused to confirm identityIncorrect caller identityAssistant did not speak SpanishAssistant did not speak FrenchVerbal Aggression
Feature Experimentation
Guides and Surveys
Objective Detection
Objective metObjective not met
Personalisation
Product Analytics
Qualitative and Quantitative Tools
Real-time Alerts
Real-Time Data
Reporting
Sad Path Analysis
Self-Serve Tools
Session Replay
Signal to Noise Ratio
Successful Path Anomalies Detection
Supported User Roles
AssistantUser
Team Support
Teams and Collaboration
Time Bucket Monitoring
Visualizations and Dashboards
Web Experimentation
Website Analytics

Integration Features

Integration Information
Not specified
Integrations Available

Limitation Features

Free Tier Limit Type
Call recording time
Professional Plan Limit Type
Call recording minutes

Other Features

Target Audience
Product teamsMarketing teamsData teamsEngineering teams

Pricing Features

Custom Demo Option
Enterprise Plan Price
Custom
Enterprise Plan Recording Limit
Unlimited
Free Tier
$0
Free Tier Recording Limit
4
Monthly Tracked Users Limit
50000
Pricing Plans
FreeProfessionalEnterprise
Professional Plan Price
$0.025/min
Professional Plan Recording Limit
50000