Calldock vs OpenAI Realtime API

Comparing the features of Calldock to OpenAI Realtime API

Feature
Calldock
OpenAI Realtime API

Capability Features

24/7 Calling
Appointment Booking
Call Recording
Custom API Actions
Email & SMS Messaging
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Human-like Voices
Industry-specific Templates
MedSpaDentalReal Estate
Instant Lead Calling
Interruption Handling
Large Flow Building
Lead Data Enrichment
Lead Qualification
No Code Required
No Training on Data Without Permission
Notifications
One-click Feature Enablement
Plain English Customization
Playground Access
Pre-built Templates
Priority Support
Prompt Caching Planned
Public Beta
Reference Client Available
Seamless Human Handoff
Setup Time
Under 5 minutes
Six Preset Voices
6
Smart Callbacks
Spam Signup Filtering
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Transcripts
Ultra Low Latency
WebSocket Connection

Integration Features

Agora Integration
All Integrations Pro
API Access
Basic Integrations Hobby
Chat Completions API Integration
Connect Current Phone System
Connect Own Phone Number
Integrations
GmailSlackGoogle CalendarZapierAPIWebhooks
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
OTP Verification for Phone
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Webhook Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Free Plan Limitations
Basic integrations, 1 agent, 20MB storage
Lower Session Limits Tiers 1-4
Lower than 100
No Simultaneous Session Limit Anymore
Pro Plan Minimum for Phone Connection
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Agency Plan Price
$349/mo
Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Credits Never Expire
Data Storage Per Agent
20MB per agent
Free Trial
Hobby Plan Price
$49/mo
Included Credits Agency
$200 credits included
Included Credits Hobby
$25 credits included
Included Credits Pro
$75 credits included
Monthly and Yearly Billing
MonthlyYearly
No Contracts Required
No Credit Card Required
No Free Tier
Number of AI Agents Agency
5
Number of AI Agents Hobby
1
Number of AI Agents Pro
3
Pay Per Minute Pricing
$0.22/minute
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens
Pro Plan Price (Monthly)
$129/mo