Call AI vs Retell AI

Comparing the features of Call AI to Retell AI

Feature
Call AI
Retell AI

Capability Features

24/7 Availability
Account Management
Agent Builder
Agent Testing
API Access
Appointment Scheduling
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Batch Calls
Branded Caller ID
Business Use Case Support
Customer supportSalesTrainingExecutive assistanceAI podcast hosts
Call History
Call Monitoring
Call Transcripts
Call Transfer Options
Custom AI Bot Creation
Edge Case Handling
Feedback-Based Improvement
Global Reach
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
LLM-Powered
Low Latency
500ms latency
Multi-language Support
18+ languages
Multiple AI Personas
Sophie (Therapist)Alex (Daily planner)Michelle (Parenting coach)Marvin (Tech support)Page (Idea partner)Ryan (Journaling pal)Custom AI bot
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Personal Memory (In Development)
Platform Uptime
99.99% uptime
Proactive AI Features
Scheduled Calls
Verified Phone Numbers
Voice Customization
Voicemail Detection

Integration Features

Calendar Integrations
CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Email Integration
Google Search Integration
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Notion Integration
Phone Integration
Planned Google Meet Integration
Planned Microsoft Teams Integration
Planned Web Integration
Planned Zoom Integration
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral

Limitation Features

Human Therapist Replacement Limitation
No API Mentioned
No Desktop App Mentioned
No Mentioned Self-hosting
No Public Pricing Listed
No Web Chat Yet
Payment Required After Free Minutes

Pricing Features

Free Call Duration
4
Free Tier
Pay-per-minute Rate
15 cents per minute
Pricing Plan Details