Call AI vs Goodcall

Comparing the features of Call AI to Goodcall

Feature
Call AI
Goodcall

Capability Features

24/7 Availability
Account Management
Appointment Scheduling
Automated Lead Updating
Business Use Case Support
Customer supportSalesTrainingExecutive assistanceAI podcast hosts
Call Analytics
Call Transcripts
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom AI Bot Creation
Customizable Agent Behavior
Dedicated AI Phone Number
Feedback-Based Improvement
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multiple AI Personas
Sophie (Therapist)Alex (Daily planner)Michelle (Parenting coach)Marvin (Tech support)Page (Idea partner)Ryan (Journaling pal)Custom AI bot
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personal Memory (In Development)
Personalized Caller Greetings
Proactive AI Features
Scheduled Calls
Self-Service Setup
Supports Both SMB and Enterprise
Voice Customization

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Email Integration
Google Search Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Notion Integration
Phone Integration
Planned Google Meet Integration
Planned Microsoft Teams Integration
Planned Web Integration
Planned Zoom Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

Human Therapist Replacement Limitation
No API Mentioned
No Feature Gating
No Free Tier
No Web Chat Yet
Payment Required After Free Minutes

Pricing Features

Free Call Duration
4
Free Tier
Free Trial Package
Pay-per-minute Rate
15 cents per minute