Ausum vs Goodcall

Comparing the features of Ausum to Goodcall

Feature
Ausum
Goodcall

Capability Features

Appointment Scheduling
Audio Summaries
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Listen on-the-go
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Self-Service Setup
Supports Both SMB and Enterprise

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
iPhone Support
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

Android Support
No Feature Gating
No Free Tier
Private Beta
Requires Email Signup
Waitlist Access

Pricing Features

Free Stories
Free Trial Package