Apple Intelligence vs CX Assist

Comparing the features of Apple Intelligence to CX Assist

Feature
Apple Intelligence
CX Assist

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Contextual Awareness
Cross-App Actions
Custom Check Intervals
Custom Memory Movie
Developer Access to Foundation Models
Domain Exclusion
Draft Mode
Genmoji
Gmail Label Exclusion
Human Escalation
Image Playground
Animation styleIllustration styleSketch styleChatGPT stylesCustom images
Image Wand
Keyword-Based Ignore Lists
Live Translation
Multilingual Support
Over 50 languages
Offline Capability
On-Device Processing
Onscreen Awareness
Persona Options
GeneralistSalesSupport
Phishing Protection
Photo Clean Up Tool
Photo Search by Description
Priority Messages in Mail
Privacy Features
Data never storedUsed only for requestsVerifiable privacy promise
Private Cloud Compute
Reduce Interruptions Focus
Regular Updates
Sent Email Training
Siri Improvements
Type to SiriProduct knowledgePersonalized motivationCustom Shortcuts
Smart Reply
Summarize Content
VoicemailsNotesCallsEmails
Training Resources Available
User Control Over ChatGPT Data
Visual Intelligence Actions
Turn poster into Calendar eventSummarize what you're viewingAsk questions about visual contentSearch across apps for visual items
Website URL Training
Writing Tools Collection
Proofread textRewrite versionsTone adjustmentSummarize text

Integration Features

APIs and Frameworks
Foundation Models frameworkApp IntentsAPIsFrameworks
App Integration
MessagesFaceTimePhone appMailNotesPhotosShortcutsThird-party apps
ChatGPT Powered
Device Compatibility
iPhone 17iPhone 17 ProiPhone 17 Pro MaxiPhone AiriPhone 16eiPhone 16iPhone 16 PlusiPhone 16 Pro MaxiPhone 16 ProiPhone 15 Pro MaxiPhone 15 ProiPad Pro (M1 and later)iPad Air (M1 and later)iPad mini (A17 Pro)MacBook Air (M1 and later)MacBook Pro (M1 and later)iMac (M1 and later)Mac mini (M1 and later)Mac Studio (M1 Max and later)Mac Pro (M2 Ultra)Apple Vision Pro (M2)
File Format Support
PDFDocTXTCSV
OS Integration
iPhoneiPadMacApple Vision Pro
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Device Hardware Requirement
Requires supported device/chip
Future Feature: Onscreen Awareness Expansion
Feature in development
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Explicit File Format List
No Mention of API Rate Limits
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
ChatGPT Paid Features Integration
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Request Cost for Developers
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99