Alphy vs Synthflow AI Voice Agent Platform

Comparing the features of Alphy to Synthflow AI Voice Agent Platform

Feature
Alphy
Synthflow AI Voice Agent Platform

Capability Features

AI Assistant
AI Knowledge Base
Automatic Scalability
Available 24/7
Consistent Quality
Content Creation
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
eLearning Content Creation
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Language/Country Support
EnglishChineseSpanishTurkishGermanArabicFrenchHindiAfrikaansArmenianAzerbaijaniBulgarianCroatianCzechDanishDutchEstonianFinnishGreekHebrewHungarianIcelandicIndonesianItalianJapaneseKazakhKoreanLatvianLithuanianMalayNorwegianPersianPolishPortugueseRomanianRussianSerbianSlovakSlovenianSwedishTamilThaiUkrainian
Launch Time
under 21 days
Multilingual Agents
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Privacy for Uploads
Processing Speed
3-5 minutes
Real-time Appointment Booking
Send SMS
Send Test Calls
SEO and Copywriting Tools
Smart Transcription Accuracy
98%
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Summarization
Supported Content Types
Twitter threadsBlog postsNewslettersInteractive quizzesLearning materials
Supported Export Formats
Team Collaboration
Track Orders
Upload Files
Uptime Guarantee
99.9%
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Supported Audio Types
.mp3.m4a.mpga.mpeg.wav.webm
Supported Platforms
Local Audio FilesYouTubeX VideosX SpacesTwitchApple Podcasts
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
Maximum Audio Length per File
10 hours
Maximum Upload Duration Per File
10 hours
Premium Required for Export

Other Features

Minutes Processed
500000
User Base Size
15000

Pricing Features

Free Plan Limits
5
Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
No Credit Card Required
Pay Per Minute Pricing
$0.08/min
Premium Plan
Refund Policy
Subscription Cancellation