AIChatSMS vs CX Assist

Comparing the features of AIChatSMS to CX Assist

Feature
AIChatSMS
CX Assist

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Custom Check Intervals
Customizable Bot Personality
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Image Generation
Internet Search
Keyword-Based Ignore Lists
Lifetime Chat History
Long Term Memory
Multilingual Support
Over 50 languages
No API Key Required
No Apps Required
No Login Required
No Passwords Required
No Subscription
No Website Required After Setup
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Sent Email Training
Set Custom Context
Training Resources Available
Website URL Training
Works Without Internet

Integration Features

File Format Support
PDFDocTXTCSV
Invoices via Stripe
Messaging App Integration
Storage Integrations
Google DriveOneDrive
Supported Countries
United StatesCanadaDenmarkPolandSweden
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Character Limit per SMS
160
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No App Required
No CRM Integration
No OpenAI Account Needed
One Email Account per CXassist Account
Personal Account Email Limit
5000
Unicode SMS Character Limit
70

Other Features

Compliance with Google API Policy

Pricing Features

200 Message Pack
$10
2500 Message Pack
$50
500 Message Pack
$20
Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Messages Limit
10
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Credit Card Needed
Pay-As-You-Go Pricing
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Subscription Option
Unlimited Plan
$15/mo