AI Review Reply Generator vs CX Assist

Comparing the features of AI Review Reply Generator to CX Assist

Feature
AI Review Reply Generator
CX Assist

Capability Features

AI Insights
AI Reports
AI Review Reply Generator
Analytics & Insights
Auto-Assign to Human
Auto-Prompts for Review Management
Automated Review Replies
Brand Tone Training
Competitor Benchmarking
Copy Generated Reply
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
In-store Review Collection
Keyword-Based Ignore Lists
Merchant Metrics
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Reset/Start Again
Review Adverts
Review Publishing
Sent Email Training
SMS Reviews
Social Proof Widgets
Training Resources Available
Video Reviews Support
Website URL Training

Integration Features

Ecommerce Integrations
File Format Support
PDFDocTXTCSV
Google Seller Ratings Integration
Integrates with Salesforce
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Customer Review Required
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Reviewer's Name Required
Star Rating Required
User Name Required
Work Email Required

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Product
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Trial Availability