AI Chat vs CX Assist

Comparing the features of AI Chat to CX Assist

Feature
AI Chat
CX Assist

Capability Features

24/7 Customer Support
AI Search Engine
Analytics & Insights
Audio Generation
Auto-Assign to Human
Brand Tone Training
Business Productivity Tools
SummarizeWriteBrainstorm
Collaboration Features
Custom AI Chatbot
Custom Check Intervals
Data Security and Protection
Domain Exclusion
Draft Mode
Enterprise User Management
Global Access
Gmail Label Exclusion
Human Escalation
Image Generation
Keyword-Based Ignore Lists
Mobile Access
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Private and Secure
Regular Updates
Save Money
Save $800+ a year
Sent Email Training
Supported AI Models
GeminiChatGPTClaudeGrokMetaHusky AI
Supports Anonymous Use
Text Generation API
Training Resources Available
Unified AI Access
Video Generation
Web3 Features
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Telegram Integration
Web Content Integration

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Location Restrictions
One Email Account per CXassist Account
Pay Per AI
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
All-in-One Subscription
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Plans
$14.99/month
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99