008 Voice AI Agents vs OpenAI Realtime API

Comparing the features of 008 Voice AI Agents to OpenAI Realtime API

Feature
008 Voice AI Agents
OpenAI Realtime API

Capability Features

Case Creation
CRM Read/Write
Elite Agent Postcall Outputs
Elite Agent Starter Pack
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Interruption Handling
Live Call Handling
Native System Integration
No Training on Data Without Permission
No-Code Agent Builder
Playground Access
Postcall Output Delivery
Prompt Caching Planned
Public Beta
Reference Client Available
Rookie Agent Postcall Outputs
Scalable Infrastructure
Simultaneous Call Handling
100
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supported Use Cases
Lead GenerationCustomer ServiceTechnical SupportReservationsConversational IVR
Supports Text and Audio Inputs
TextAudio
Ticket Creation
Ultra Low Latency
Unlimited Deployments
Unlimited Tools Per Agent
Vanguard Agent Postcall Outputs
Vanguard Agent Starter Pack
Voice Settings
WebSocket Connection

Integration Features

Agora Integration
API Integrations
Chat Completions API Integration
CRM Integrations
Database Integration
SupabaseMongoDB
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
SIP Phone Integration (Upcoming)
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Web Search Integration
Webhooks
Website Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Currency Support
€$
Elite Agent Concurrent Calls
100
Elite Agent Monthly Price
$549 instance/month
Elite Agent Price Per Minute
$0.20/min
Elite Agent Unlimited Agents
Elite Agent Unlimited Deployments
Elite Agent Unlimited Tools
Free Tier
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens
Rookie Agent Concurrent Calls
5
Rookie Agent Max Agents
3
Rookie Agent Max Deployments
3
Rookie Agent Price Per Minute
$0.39/min
Rookie Agent Unlimited Tools
Trial Period
Vanguard Agent Concurrent Calls
25
Vanguard Agent Monthly Price
$169 instance/month
Vanguard Agent Price Per Minute
$0.28/min
Vanguard Agent Unlimited Agents
Vanguard Agent Unlimited Deployments
Vanguard Agent Unlimited Tools