Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Elite Agent Postcall Outputs
Human Review and Automated Checks
Lead Capture via Multiple Channels
Native System Integration
No Engineering Dependencies
Operator Workflow for Escalation
Personalized Caller Greetings
Rookie Agent Postcall Outputs
Simultaneous Call Handling
100
Supported Use Cases
Lead GenerationCustomer ServiceTechnical SupportReservationsConversational IVR
Supports Both SMB and Enterprise
Unlimited Tools Per Agent
Vanguard Agent Postcall Outputs
Vanguard Agent Starter Pack